Terms & Conditions — be999

Introduction

These Terms and Conditions ("Terms") govern your access to and use of the be999 website, mobile platform, and all associated services operated under the domain be999.today ("the Platform"). The Platform is owned and operated by be999, a gaming and sports betting service provider operating within the Bangladesh market.

By registering an account on be999, logging in, depositing funds, placing bets, participating in promotions, or otherwise engaging with any part of the be999 Platform, you agree that you have read and fully understood these Terms, that you are at least 18 years of age, and that you accept these Terms as a binding legal agreement between yourself and be999.

be999 reserves the right to update, modify, or replace any portion of these Terms at any time. All changes will be published on this page with a revised effective date. Continued use of the Platform after any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms regularly.

These Terms should be read in conjunction with the be999 Privacy Policy and Responsible Gaming Policy, both of which are incorporated into and form part of this agreement by reference.

Definitions

For the purposes of these Terms, the following definitions apply:

• "Platform" means the be999 website (be999.today), mobile-optimised interface, and all related services, features, and content made available by be999.
• "Account" means a registered user account created by an individual player on the be999 Platform.
• "Player" or "You" means any individual who has registered an Account and uses the Platform for betting, gaming, or any other permitted activity.
• "Wager" or "Bet" means any stake placed on a casino game, sports event, or other betting market available through the Platform.
• "Bonus" means any promotional credit, free spins, cashback, or other incentive offered by be999 to Players, subject to applicable bonus terms.
• "BDT" means Bangladeshi Taka (৳), the official currency of Bangladesh, which is the base currency for all transactions on the Platform.
• "KYC" means Know Your Customer — the identity and document verification process that be999 may require Players to complete before processing withdrawals or as required under anti-money laundering obligations.
• "Fraudulent Activity" means any action intended to deceive be999, exploit a system error, manipulate game outcomes, abuse bonuses, or otherwise gain an unfair financial advantage on the Platform.

Eligibility

Use of the be999 Platform is subject to the following eligibility requirements, which must be met at all times:

• You must be at least 18 years of age. be999 strictly prohibits use of the Platform by anyone under the age of 18. Any Account found to have been registered by a minor will be immediately closed and all funds forfeited.
• You must be a natural person — corporate entities may not register Accounts as Players.
• You may not hold more than one Account on the Platform. Multiple accounts per individual, per household, or per shared device/IP address are prohibited.
• You must not be subject to any self-exclusion order, whether self-imposed through the be999 Responsible Gaming tools or imposed externally.
• You must provide accurate, truthful, and complete information when registering your Account and must keep that information current at all times.
• You must not be acting on behalf of another person, organisation, or entity when using the Platform.

Account Registration

To access the full features of the be999 Platform, you must register a personal Account. The following conditions apply to all Accounts:

4.1 Registration Information

During registration, you are required to provide accurate personal details including your full legal name, date of birth, email address, and contact number. You must not use a false identity, impersonate another person, or provide misleading information at any stage of the registration process.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials. be999 will never ask you to share your password via email, live chat, or any other communication channel. Any activity that occurs under your Account is your responsibility. If you suspect unauthorised access to your Account, you must notify be999 customer support immediately via [email protected].

4.3 One Account Per Player

Each individual may hold only one Account on the be999 Platform. If be999 detects that a Player holds multiple Accounts, all duplicate Accounts will be closed and any balances, bonuses, or pending withdrawals associated with those Accounts may be voided. be999 uses IP monitoring, device fingerprinting, and payment method cross-referencing to identify duplicate Accounts.

4.4 Account Verification (KYC)

be999 may, at its sole discretion or as required under applicable standards, ask Players to complete a Know Your Customer (KYC) verification process. This may involve submitting a copy of a government-issued photo ID (such as a National ID card or passport), a utility bill or bank statement as proof of address, and proof of payment method ownership. Failure to complete KYC verification when requested may result in delays to withdrawal processing or Account suspension until verification is complete.

4.5 Account Closure

Players may request closure of their Account at any time by contacting be999 customer support. be999 may also close or suspend an Account without prior notice if a breach of these Terms is identified, if fraudulent activity is suspected, or if required for player protection reasons including responsible gaming concerns.

Deposits & Withdrawals

All financial transactions on the be999 Platform are conducted in Bangladeshi Taka (৳ BDT). The following conditions apply to all deposits and withdrawals:

5.1 Accepted Payment Methods

be999 currently accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without notice.

5.2 Minimum Deposit and Withdrawal

The minimum deposit amount is ৳500. The minimum withdrawal amount is ৳1,000. be999 does not impose a standard maximum deposit limit, though individual payment method providers may apply their own transaction caps.

5.3 Withdrawal Processing

be999 aims to process all approved withdrawal requests within 15 minutes during standard operating hours in Bangladesh Standard Time (BST, UTC+6). Processing times may be extended during periods of high volume, public holidays, or when additional verification is required. be999 does not accept liability for delays caused by third-party payment providers.

5.4 Withdrawal Conditions

Withdrawals will only be processed to a payment method that has previously been used to make a deposit on the Account, or to a method that has been verified as belonging to the Account holder. Withdrawals to third-party accounts are strictly prohibited. be999 reserves the right to request KYC documentation before approving any withdrawal.

5.5 Currency

All Account balances, wager values, bonus amounts, and withdrawal figures are denominated in Bangladeshi Taka (৳ BDT). be999 does not offer multi-currency Accounts. Players depositing via international card methods (Visa, Mastercard) should be aware that their card provider may apply foreign exchange conversion charges, for which be999 accepts no responsibility.

Bonuses & Promotions

be999 offers a range of bonuses and promotional offers to both new and existing Players. All bonuses are subject to the following general conditions, as well as any specific terms stated in the individual promotion:

6.1 Welcome Bonus

New Players who register a verified Account and make a qualifying first deposit may be eligible for a welcome bonus of up to ৳20,000. The welcome bonus is subject to a minimum wagering requirement before any related winnings may be withdrawn. Specific wagering multipliers and eligible games are detailed in the welcome bonus promotion page.

6.2 Wagering Requirements

All bonuses issued by be999 carry a wagering requirement, which must be met within a specified time period. Wagering requirements specify how many times the bonus amount (or the bonus plus deposit amount, as stated in the individual promotion) must be wagered using real-money bets before a withdrawal can be requested. Bets placed on certain game categories may contribute at different rates toward the wagering requirement — these rates are published in the individual promotion terms.

6.3 Bonus Eligibility

Only one welcome bonus may be claimed per Player, per household, and per payment method. Players who hold multiple Accounts are not eligible for bonuses on any Account. be999 reserves the right to withdraw a bonus at any time if there is evidence of bonus abuse, collusion, arbitrage betting, or any other activity deemed to constitute misuse of the promotional offer.

6.4 Seasonal and Ongoing Promotions

be999 regularly offers reload bonuses, free spin promotions, cashback offers, and seasonal campaigns timed around BPL, IPL, T20 World Cup season, Eid, and Pohela Boishakh. Each such promotion is governed by its own specific terms, which are published at the time of the promotion. General bonus conditions in this section apply to all promotions unless explicitly superseded by promotion-specific terms.

6.5 Expiry

Bonus funds and free spins that are not used within the stated validity period will expire and be removed from the Player's Account automatically. Expired bonus funds cannot be reinstated under any circumstances.

Betting & Gaming Rules

The following general rules apply to all betting and gaming activity conducted on the be999 Platform:

7.1 Bet Acceptance

All bets placed on the be999 Platform are subject to acceptance at be999's discretion. be999 reserves the right to refuse, void, or limit any wager at any time and without prior notice. Bets are only confirmed once the Platform has issued a bet confirmation reference. Bets placed during a technical error or system outage may be voided.

7.2 In-Play and Pre-Match Betting

Live in-play betting markets on cricket (including BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals), football, kabaddi, and other sports may be offered at be999's discretion. Odds on in-play markets are updated in real time and may be suspended at any point during an event. be999 accepts no liability for bets placed in error during a temporary odds suspension.

7.3 Casino Games

All casino games available on be999 — including slots, live dealer tables, Dragon Tiger, Baccarat, Roulette, and crash games — are operated by certified third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Game outcomes are determined by certified Random Number Generators (RNG). In the event of a dispute regarding a game outcome, the game provider's server log constitutes the definitive record.

7.4 Errors and Malfunctions

In the event of a manifest error, technical malfunction, or software error that results in incorrect odds, game outcomes, or payout calculations being displayed, be999 reserves the right to void affected bets and return stakes to Players' Accounts. "Manifest error" includes but is not limited to typographical errors in odds, odds that are clearly inconsistent with market rates, and game display errors. be999's decision in such matters is final.

7.5 Maximum Winnings

be999 may apply maximum winnings caps on individual bets, game sessions, or daily/weekly totals. Where applicable, these caps are displayed within the relevant game or betting market. be999 reserves the right to apply winnings limits at its sole discretion, particularly in cases where unusual betting patterns are identified.

Prohibited Conduct

The following actions are strictly prohibited on the be999 Platform. Violation of any of these prohibitions may result in immediate Account suspension, permanent closure, forfeiture of all balances, and, where applicable, referral to relevant authorities:

• Registering more than one Account or assisting another person in circumventing the one-account-per-player rule.
• Providing false, misleading, or fabricated personal information during registration or KYC verification.
• Using the Platform if you are under 18 years of age.
• Using automated bots, scripts, macros, or any software designed to interact with the Platform without human input.
• Exploiting software bugs, glitches, or display errors in games or betting markets to gain a financial advantage.
• Engaging in match-fixing, spot-fixing, or any form of collusion with other Players or third parties to manipulate game or betting outcomes.
• Engaging in money laundering, structuring transactions to avoid detection, or using the Platform for any illegal financial activity.
• Abusing the bonus system through multiple Account registration, systematic low-risk wagering purely to meet wagering requirements, or other strategies identified by be999 as bonus abuse.
• Threatening, harassing, or abusing be999 staff or other Players in any communication channel.
• Attempting to access another Player's Account, systems, or data without authorisation.

Responsible Gaming

be999 is committed to promoting responsible gaming and player welfare. The following tools and policies are in place to support Players who may be at risk of gambling-related harm:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps via Account settings. Reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Session Time Controls: Players may set maximum session durations, after which the Platform will prompt a break or end the session.
• Cool-Off Periods: Players may request a temporary suspension of betting and deposit functionality for periods of 24 hours, 48 hours, 7 days, or 30 days.
• Self-Exclusion: Players who believe they have a gambling problem may request permanent self-exclusion by contacting be999 customer support. Self-exclusion takes effect within 24 hours and cannot be reversed for a minimum period of 6 months.
• Reality Checks: Players may configure on-screen notifications that appear at regular intervals to show time spent on the Platform during a session.

If you are concerned that gambling is negatively affecting your finances, relationships, or wellbeing, please visit the Responsible Gaming page or contact our support team immediately at [email protected]. be999 is strictly for adults aged 18 and above.

Intellectual Property

All content on the be999 Platform — including but not limited to the be999 brand name, logo, website design, user interface, graphics, text, software, game content, and promotional materials — is the intellectual property of be999 or its licensed third-party providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. This licence does not include the right to copy, reproduce, redistribute, transmit, publish, display, reverse engineer, decompile, or create derivative works from any part of the Platform's content or software.

Game content provided by third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) is licensed to be999 and remains the intellectual property of the respective studio. Any unauthorised use of such content is a violation of both these Terms and the applicable studio's intellectual property rights.

Privacy & Data

be999 collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at be999.today/privacy-policy. By using the Platform, you consent to the collection and processing of your personal data as described in that policy.

be999 uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and the Platform. Personal data is stored on secure servers and is never sold to third parties for marketing purposes. be999 may share data with third-party payment processors, game providers, and identity verification services only to the extent necessary to operate the Platform and fulfil its obligations to Players.

Players have the right to request access to, correction of, or deletion of their personal data held by be999. Such requests should be submitted to [email protected]. be999 will respond to data requests within a reasonable timeframe in accordance with applicable data protection principles.

Limitation of Liability

To the fullest extent permitted by applicable law, be999 excludes all liability for:

• Any loss of profits, revenue, data, goodwill, or opportunity arising from use of, or inability to use, the Platform.
• Interruptions to Platform availability caused by maintenance, technical faults, third-party outages, or events outside be999's reasonable control.
• Losses resulting from a Player's failure to maintain the security of their Account login credentials.
• Incorrect information provided by the Player during registration or KYC verification that results in delays or Account closure.
• Delays in withdrawal processing caused by third-party payment providers, including bKash, Nagad, Rocket, or Upay.
• Any damage to a Player's device, software, or data arising from use of the Platform.

Nothing in these Terms limits be999's liability for fraud, death, or personal injury caused by its own negligence, or any other liability that cannot be excluded under applicable law.

Amendments to These Terms

be999 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, be999 will publish the revised Terms on this page with an updated effective date. Where practicable, be999 may also notify registered Players of material changes via email or an in-Platform notification.

Your continued use of the be999 Platform following the publication of revised Terms constitutes your acceptance of those changes. If you do not agree with any revised Terms, you must stop using the Platform and contact [email protected] to request Account closure.

Governing Law

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with principles of international online gaming law as applicable to the operational jurisdiction of be999. be999 operates as a platform targeting the Bangladesh market and acknowledges the legal framework applicable to online entertainment services in Bangladesh.

In the event of a dispute between a Player and be999, the parties agree to first attempt resolution through be999's internal customer support and complaints process. Players may contact be999 at [email protected] with a detailed description of their complaint. be999 aims to respond to all formal complaints within 5 business days (Bangladesh Standard Time).

If a dispute cannot be resolved through the internal complaints process, the parties agree to pursue resolution through good-faith negotiation before initiating any formal legal proceedings.

Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the be999 Platform, please contact the be999 support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Languages: English
• Response Time: General enquiries within 24 hours; formal complaints within 5 business days